Returns

Returns

We accept returns that fall within our return policy:

  • Return requests must be made within 30 days of receiving your order.
  • All special order items or items from our Sales are considered final sale.
  • For orders over $100, returns will be subject to a 15% restocking fee that will be deducted from the refund amount. 
  • Shipping costs are deducted from the final refund amount
  • Please ensure that all fragile items are returned to us in their original, intact condition. We cannot process exchanges or refunds for items returned in less than like-new condition. If the item is damaged during transit, a refund will not be issued. If you have concerns about your packaging, we recommend using a trusted shipping service to pack and handle your return.
Contact us at hello@menuceramics.com and You can expect a return label within the next 1-2 business days if your request meets these guidelines.